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Temporary “Pause” to 2 key services from Mindsight Surrey CAMHS

What is the ‘pause’?

From 4 June 2018 for a period of 16 weeks, until around 20 September, a temporary pause is in place for mild and moderate referrals to CAMHS for the Behavioural, Emotional and Neurodevelopmental (BEN) service and Primary Mental Health service.

Crisis and urgent referrals in these pathways are said to be expected to be operating normally (crisis cases seen within 4 hrs, and urgent cases seen within 10 days) - so your GP or school can refer in as usual via the One Stop access. GP's and Schools had been asked to work together on referrals, bringing their collective knowledge to the CAMHS teams, but this does not seem applicable to us in the school holidays. Children who are not in school (for example, Home Educated Children) should be referred directly by their GP.

Letters were sent by CAMHS to GP's and Schools and to all parents with children and young people on the waiting list for these services at the start of the ‘pause’, explaining why the pause is happening and support arrangements during this period. This information is summarised in this article. Children and young people on the waiting list are being assessed – ‘triaged’ – by an independent provider, for prioritisation by the services.

No other CAMHS referral and treatment pathways are affected: all the others are operating normally.

The ‘pause’ has been arranged jointly by the CAMHS provider Mindsight CAMHS (Surrey and Borders Partnership NHS Foundation Trust), Surrey CCGs and Surrey County Council to:

  • take urgent action to deal with the growing backlog and waiting times due to high levels of referrals

  • and secondly, to identify long term changes to ensure that our children and young people do not continue to experience delays.

As part of this work, an independent review is underway, funded by all 3 parties, and due to report at the end of July. FVS has presented written evidence to the review team and has met twice with the clinical lead of the independent review team, highlighting the poor experience reported and significant concerns raised by SEND parents about CAMHS, and suggesting ways the service could be improved.

We will be looking closely at any proposals for resumption of the ‘paused’ services or overall changes to CAMHS at the end of September, to see they deliver positive outcomes in the areas we have identified in our input to the review.

Support services in place during the ‘pause’

For Under 5’s

Children’s Centres: Under 5’s with mild to moderate emotional health needs can be taken to their local children’s centre during this 16-week period to get support.

For age 5 to 17

CYP Havens: Children and young people aged between 10 and 18, perhaps with more acute/crisis needs can attend the CYP Havens established in Guildford, Epsom, Staines and Redhill. Details can be found at; including opening days and times. Staffed by mental health nurses and children’s rights and youth workers, the havens provide a safe and informal space for young people to talk about their worries and mental health. No appointment is needed – children and young people can just walk in off the street to the afternoon and evening sessions. Feedback from attendees is very positive.

Wellbeing Drop-Ins in each Borough/ District; Surrey CC Family Services has developed weekly sessions for 5-17 year- olds as shown in the table below. Schools, GP’s and other organisations have been should asked to signpost children, young people and families directly to these sessions, rather than refer to CAMHS. Children, young people and families can also just turn up without booking, although a call ahead to the local Family Services team might be a good idea. Staff will provide direct support to attendees whilst linking them to appropriate local services such as leisure activities, y, positive activity learning, counselling and family support opportunities, as well as on-line wellbeing and mental health services.

Surrey Family Services Drop-in sessions for over 5s to 17 by District/Borough

Guildford - Ash Youth Centre, Ash Hill Road, Ash, Alders hot, Hampshire, GU12 5DN. Tuesday: 2-5pm

Waverley - Godalming Library (Surrey Family Services Office, 1st Floor), Bridge Street, Godalming, GU7 1HT. Thursday: 2-5pm

Runnymede - Addlestone Youth Centre, Church Road, Addlestone KT15 1SH. Wednesday: 4-6pm

Surrey Heath - Frimley Green Youth Centre, Wharfenden Way, Frimley Green, Camberley GU16 6PJ. Thursday: 3.30-6pm

Woking - Sheerwater Youth Centre, Blackmore Crescent, Woking, GU21 5NS. Wednesday: 4.30-7pm

Elmbridge - Molesey Youth Centre, Ray Rd, West Molesey KT8 2LG. Thursday: 3-6pm

Mole Valley - Malthouse Youth Centre, Mill Lane, Dorking RH4 1DU. Tuesday: 3.45-5.15pm

Reigate and Banstead - YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA. Monday: 3.45-5.15pm

Tandridge - Harry’s Youth Centre, 181-183 Station Road, Oxted RH8 0QE. Wednesday: 3.30-5.30pm

Spelthorne - Leacroft Youth Centre, Raleigh Crescent, Staines, TW18 4PB. Monday: 3-5pm

Epsom - Focus Youth Centre, 9 Depot Road, Epsom KT17 4RJ. Wednesday: 3-6pm

Tell us what support you are getting

We want to hear of your experiences, good, bad or indifferent, during this ‘pause’ period – whether you are seeking crisis, urgent or other level of referral/ local support.

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