In 2021 we ran a satisfaction survey to find out what our members and partners thought about what we were doing. We want to thank all those of you who took the time to complete the survey. We have taken a lot of that feedback on board and will be continuing to talk to you all to make sure we remain the representatives of all parent carers in Surrey. We've already incorporated feedback into this year's plans and will be repeating again next year.

We are aware that many families are having severe challenges with transport and many have not got transport in place for the start of term. We have been receiving an unprecedented amount of emails from families in this incredibly stressful situation. As parent carers ourselves we fully appreciate how difficult this is, and the damaging impact this will be having on children and young people. Unfortunately we are now unable to raise individual cases with the transport team, as